*For orders attached to an online party shipped to a location within the contiguous United States with a retail value of $.01 - $79.99, shipping will be $8.00; for orders with a retail value of $80.00 or more, shipping will be 10 percent of the product total.
*For orders attached to an online party shipped to Alaska, Hawaii, Guam, or Puerto Rico with a retail value of $.01 - $49.99, shipping will be $10.00; for orders with a retail value of $50.00 or more, shipping will be 20 percent of the product total.
Scentsy products come with a lifetime replacement warranty for manufacturing defects. If your product is damaged in shipping from Scentsy, has a manufacturing defect, or an electrical issue, it may be returned with no limitation in time, to your Independent Consultant for repair or replacement.
If you are dissatisfied with your product, you may return it in resalable condition to your Independent Consultant for exchange within 30 days of the delivery date. Scentsy does not offer cash refunds.
Scentsy Go and Scentsy Diffusers are warranted to be free from defects in material and workmanship for the lifetime of the product. Any Scentsy Go or Scentsy Diffuser found to be defective or damaged under normal use and care will be replaced with the same, or comparable, product at Scentsy’s discretion at no cost to you within 30 days. After 30 days, Scentsy will replace Scentsy Go for a $18 processing fee and the Scentsy Diffuser for a $20 processing fee. Please contact Consultant Support for more information.