Frequently Asked Questions

  • What is Scentsy?
    Scentsy is a direct selling company and international leader in home and personal fragrance, offering stylish, innovative and customizable products designed to Warm the Heart, Enliven the Senses and Inspire the Soul. Scentsy products are sold by a network of Scentsy Consultants in 11 countries.
  • What does Scentsy sell?
    The Scentsy Diffuser instantly fills the air with world-class fragrant all-natural and essential Scentsy Oils, while Scentsy’s flagship product line of scented, wax Scentsy Bars heated in handcrafted warmers provides a safe, personal alternative to traditional candles. Additional product lines include on-the-go fragrances, laundry care, inventive cleaning solutions and luxurious personal care products for women, men and kids — all featuring exclusive Scentsy fragrance.
  • What are wickless candles?
    A wickless candle is a highly fragrant wax bar that is warmed to release fragrance into the air. Because the wax is gently warmed rather than burned, it can hold more fragrance oil than a traditional candle. And because there is no flame, there is no smoke or soot. Scentsy wickless candles — Scentsy Bars — are a safer alternative to traditional candles.
  • How is the wax warmed?
    Scentsy’s beautiful warmers house a low-watt light bulb or heating element that slowly melts Scentsy Bar wax, filling your home with one of more than 80 distinctive and long-lasting fragrances.
  • Where are Scentsy products made?
    Scentsy’s wickless candles and home-fragrance products are made in Scentsy’s state-of-the-art manufacturing facilities in Meridian, Idaho, USA. Our warmers are designed by Scentsy and made to our exact specifications by the skilled artisans employed by our manufacturing partner in China.
  • Where can I buy Scentsy products?
    Scentsy is a direct selling company with a salesforce of Independent Scentsy Consultants who sell our products through home and online parties, fairs, trade shows and fundraisers. Scentsy products are best experienced in a fun and friendly party environment!
  • Does Scentsy have a catalog of products?
    Yes. Each year, Scentsy releases two new catalogs: one in March for the Spring/Summer season and one in September for the Fall/Winter season. We also release special seasonal collections around the holidays! Request a catalog from your Scentsy Consultant or view it online through the “Download Catalog” link above.
  • How can I buy Scentsy products?
    To place an order or host a party, contact your Scentsy Consultant. If you don’t have a Consultant, click the “Find a Consultant” link at the top of the page to locate one near you! The best way to shop Scentsy products is by hosting a party. Your Consultant brings fragrance testers, display products and everything else you need. You just invite your friends over to experience Scentsy and have some fun! The best part? As the Host, you can earn Host Rewards — free and half-price products — for the sales placed at your party.